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Data Deletion Request for ConnectHub Merchant Manager

Data deletion request page for ConnectHub Merchant Manager describing how users can request data deletion, the types of data that may be deleted, information that may be retained, and available contact channels.

Version: 1.0

Effective Date: June 18, 2026

1. Requesting Data Deletion

Users of ConnectHub Merchant Manager may request the deletion of data associated with their device or use of ConnectHub services.

2. How to Submit a Data Deletion Request

To request deletion of your data, please follow these steps:

  1. Contact ConnectHub through the official LINE Official Account listed on https://connecthubth.com.
  2. Provide your merchant name, device identifier, or other information that helps identify the device associated with the request.
  3. Wait for ConnectHub to verify the request and process the deletion.

Additional information may be requested if required to verify ownership of the device or account.

3. Data That May Be Deleted

After verification of the request, ConnectHub may delete information associated with the service, including:

  • Device registration information
  • Device connectivity information
  • Service-related configuration data
  • Operational logs and diagnostic information
  • Payment activity information stored on ConnectHub systems

4. Data That May Be Retained

Certain information may be retained for a limited period where necessary for security, fraud prevention, operational auditing, legal compliance, dispute resolution, or other legitimate business purposes.

5. Processing Time

ConnectHub will make reasonable efforts to process verified data deletion requests within 30 days of receiving sufficient information to identify the relevant records.

6. Contact Information

If you have questions regarding data deletion requests or would like to submit a data deletion request, please contact ConnectHub using official LINE Official Account provided on the ConnectHub website at https://connecthubth.com.